The Garden Centre Association ( GCA ) has introduced a new mental faculty on till security department through its Garden Retail Online Workshops ( GROW ) e - Learning program ( April 2023 ) .
The GCA ’s ‘ Till Security ’ GROW mental faculty will help its member prevent losses at the tills .
Antony Snow , Instructional Designer for GROW at the GCA , said : “ We ’re delighted to be offer this new Till Security module for our member . Each year , retailers throughout the UK lose significant sums of money , and therefore net , from theft or by becoming the victim of a scam or other deceitful activity , so this path will facilitate our member garden center and their staff to forestall going at the till . ”
The GCA ’s GROW module breed a range of worthful topic to aid employees gain knowledge and assurance in products and services to bring home the bacon customers with the best advice .
The new module is available immediately to existing reader , and the GROW e - Learning facility is available to GCA member garden centres , as well as to Horticultural Trades Association ( HTA ) garden centre members too .
Peter Burks , GCA Chief Executive , said : “ We are always calculate in the lead to improve GROW , which is one of our most vital services we provide for our GCA members . This late increase has been carefully put together by Antony to complement our existing offering .
“ Many of our member have commented on how effective our serving has been in bringing education and breeding to employee , which improve their knowledge to attend others in the workplace , whether colleagues or customer .
“ It ’s available 24/7 , so garden marrow staff can update their expertness when it ’s suitable for them . It ’s a cost - good way of bear training and personal developments too , which , in turn , benefit customers ’ experiences when visiting a garden center , and this is good for everyone . ”
GROW started as an initial estimate , think up during a strategy encounter of the GCA ’s executive committee , to contribute education and training tailored to mortal employed in the garden centre industriousness . It is a self - funding and non - profit facility with any surpluses being reinvested into the ongoing exploitation and melioration of GCA GROW . Currently , there are 105 modules and more than 12,000 user throughout the UK .
The 105 modules include a wide range of subject that overlay gardening , client servicing , nutrient safety equipment , regulated sales , and health and safety .
The accredited food base hit and health and safety topics are categorise as either level one or two .
All the modules have been spell by expert in their field and are designed to apply to a garden gist environment , with the depicted object for the horticultural modules quarter on the Brobdingnagian experience of member within the GCA .
Peter tot up : “ Users can be assured that they are always receive the correct , practical , and unbiased advice , as well as solutions to trouble and help with gardening task . ”
